Privacy Policy

Last updated: March 2026

1. Introduction

SoftTeam Solutions Pvt Ltd ("SoftTeam", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.softteam.com (the "Site") or interact with our services. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, and company name provided when you fill in enquiry or contact forms.
  • Usage data — pages visited, time spent on pages, browser type, device type, and referring URLs, collected automatically via analytics tools.
  • Cookies — small data files stored on your device to remember your preferences and improve your experience. You may configure your browser to refuse cookies; however, some parts of the Site may not function correctly as a result.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services.
  • Improve the content, functionality, and user experience of the Site.
  • Send relevant updates or communications where you have consented to receive them.
  • Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Analytics

This Site uses Google Analytics to understand how visitors interact with our pages. Google Analytics collects anonymised usage data using cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For more information on how Google uses data, see Google's Privacy Policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact:
SoftTeam Solutions Pvt Ltd
61, First Cross Street, Kamakoti Nagar, Pallikaranai, Chennai – 600 100, India
Email: info@softteam.com